Orders

Orders

All orders for goods from all customers, wholesale or retail, shall be placed online via our website (dlconfectionery.com.au) unless a specific request to vary this requirement is made and granted by us. Special circumstances must exist before approval is granted.

Online orders are an important stock control mechanism. Orders not placed online require an additional process and are entered by me separately to maintain and monitor stock levels.

All orders must meet our minimum order policy, namely $150.00 ex GST (presently) for each and every order. Orders that do not meet the online requirement will see a note to that effect and the site will not progress your order to Check-Out until the minimum order quantity is met.

For efficiency purposes, orders placed by phone, text or email will be accepted but not supplied until the next compliant online order is received. All offline orders must include Product Codes plus a useful product description to minimise misinterpretation.

DL Confectionery reserves to right to place minimum order quantities per item, particularly where the item value is small, e.g. less than $5.00 ex GST.

All pre-orders are final once submitted and cannot be cancelled, amended or refunded.